Issue » History » Version 2
Redmine Admin, 18-05-2023 02:56 PM
| 1 | 1 | Redmine Admin | h1. Issue Tracking |
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| 2 | 2 | Redmine Admin | |
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| 4 | Issue Tracking is the core feature in ticketing system. |
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| 6 | h2. For Helpdesk Team, there are five tracker |
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| 8 | Incident |
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| 9 | Problem |
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| 10 | System Change Request |
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| 11 | Account Management |
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| 12 | Network Issue |
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| 13 | |||
| 14 | !clipboard-202305181453-wfdxl.png! |
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| 17 | h2. For SAP, Navision, App Development Team, there is one tracker |
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| 19 | Service Request |
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| 21 | !clipboard-202305181454-z1cia.png! |